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Services

At RTS Engineering, our decades of hands-on experience across all aspects of the elevator trade mean we’ve encountered—and overcome—every kind of challenge, whether mechanical, electrical, or software-related. We pride ourselves on delivering fast, effective solutions with clear, transparent communication. Whether you’re a building owner, property manager, or elevator service provider, we work to remedy issues quickly, allowing your systems to operate at peak performance.

Services

Diagnostics & Repair

At RTS Engineering, we meticulously diagnose and repair elevator systems to ensure they operate at peak performance. Whether proprietary or non-proprietary equipment, we employ cutting-edge diagnostic tools to uncover the root causes of any issues. Our thorough approach prevents minor faults from escalating into major, costly repairs. Swift response times minimize downtime, keeping your building accessible and your occupants safe. Ongoing training and industry research enable our team to stay current on the latest innovations and techniques. With a focus on accuracy and reliability, our Diagnostics & Repair services elevate both efficiency and peace of mind.

Software Backups & Updates:

Our Software Backups & Updates service ensures your elevator controllers and drives remain stable and secure. By regularly backing up critical data, we enable swift restoration of functionality in the event of software corruption or system failure. This proactive approach reduces the risk of crucial software or parameter loss, which can lead to unplanned outages and costly downtime. Our team adheres to manufacturer guidelines and industry best practices, delivering updates that optimize performance and keep systems code-compliant. Ultimately, our focus on consistent, precise software management helps keep your elevators running smoothly while enhancing overall safety.

Adjustments & Tune-Ups:

We provide support with modernization pre-testing, tune-ups, start-ups, and cut-outs. Our team is QEI-certified and fully capable of performing Category 1 and Category 5 testing. After modernization, we can also assist with ride quality assessments and traffic reports.

Engineering & Circuit Design

Our Engineering & Circuit Design services enable us to modernize or retrofit both legacy and contemporary elevator controllers. We create custom circuits and interfaces that align with the most recent code requirements while enhancing operational capabilities. By integrating advanced technologies, we boost system efficiency, safety, and longevity. Our team collaborates closely with clients to tailor each design, ensuring minimal disruption during implementation. We stay ahead of industry trends and regulations, offering forward-thinking solutions that protect your investment. With our expertise, your elevator system remains competitive, compliant, and ready for new challenges.

Onsite/Remote Training

Hands-on training is a cornerstone of our approach, as it empowers your in-house team and reduces future elevator downtime. Our experts provide step-by-step guidance on everything from basic operations to advanced troubleshooting. By mastering essential skills, your team gains the confidence to address common issues independently. We tailor each training session to the specific controllers and equipment in your facility. Detailed manuals, wiring diagrams, and ongoing support reinforce the lessons learned on-site. Ultimately, our goal is to foster a skilled, self-reliant workforce that keeps your elevators running smoothly.

Third party witnessing for any category or acceptance testing

we are QEI Certified